END USER LICENSE AGREEMENT (EULA) FOR SKINPAL
Last Updated: April 22, 2026


This End User License Agreement ("EULA") is a binding legal agreement between you ("User" or "you") and TSW Nordic AB ("Company", "we", "us", or "our") governing your use of the Skinpal mobile application ("App").
By downloading, installing, or using the App, you agree to be bound by the terms of this EULA. If you do not agree to these terms, you may not use the App. This agreement supplements our standard Terms of Service and Privacy Policy.
For full terms regarding usage and data processing, please read:

1. License Grant
The Company grants you a limited, non-exclusive, non-transferable, and revocable license to use the App for your personal, non-commercial use, subject to your strict compliance with this EULA.


2. User-Generated Content (UGC) – Zero Tolerance Policy
The App includes features that allow Users to upload, share, or otherwise provide content, including but not limited to text, images, and health tracking data. The Company maintains a strict zero-tolerance policy regarding objectionable content and abusive users.
2.1 Prohibited Conduct & Content:
You may not use the App to create, upload, or share content that is:

  • Offensive, defamatory, harassing, threatening, bullying, or hateful.

  • Sexually explicit or pornographic.

  • Discriminatory, racist, or promoting violence.

  • Misleading, fraudulent, or spreading harmful medical misinformation.

  • Infringing on any third party's intellectual property or privacy rights.

3. Moderation, Flagging, and Blocking
To ensure a safe environment and comply with platform guidelines, the App provides the following safety mechanisms:

  • Flagging Content: Users can and are strongly encouraged to report any objectionable content directly within the App using the built-in "Flag" or "Report" features.

  • Blocking Users: Users have the ability to block other users who exhibit abusive or disruptive behavior, instantly preventing further interaction.

  • Our Commitment (24-Hour Rule): The Company will act upon all reports of objectionable content and abusive users within twenty-four (24) hours of the report. Content found to violate this EULA will be removed immediately, and the user who provided the offending content will be permanently ejected and banned from the App without prior notice.

4. Medical Disclaimer
The App is designed to provide tracking tools and community support. The App does not provide formal medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition. Any medical information or recommendations provided within the App are supported by citations available within the App. You use the App at your own risk.


5. Termination
The Company reserves the right to terminate your access to the App at any time, without notice, for any violation of this EULA or our Terms of Service, or if your conduct is deemed harmful to other users or the Company.


6. Governing Law
This EULA shall be governed by and construed in accordance with the laws of Sweden. Any dispute arising out of or in connection with this EULA shall be finally settled by the public courts of Sweden.
By creating an account or by continuing to use the App, you acknowledge that you have read, understood, and strictly agree to be bound by this EULA.

7. No warranty

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE LICENSED APPLICATION IS AT YOUR SOLE RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE LICENSED APPLICATION AND ANY SERVICES PERFORMED OR PROVIDED BY THE LICENSED APPLICATION ARE PROVIDED "AS IS" AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND LICENSOR HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE LICENSED APPLICATION AND ANY SERVICES, EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND OF NONINFRINGEMENT OF THIRD-PARTY RIGHTS. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY LICENSOR OR ITS AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY. SHOULD THE LICENSED APPLICATION OR SERVICES PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE EXCLUSION AND LIMITATIONS MAY NOT APPLY TO YOU.

8. Limitation of Liability.

TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL LICENSOR BE LIABLE FOR PERSONAL INJURY OR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE LICENSED APPLICATION, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, OR OTHERWISE) AND EVEN IF LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU. In no event shall Licensor’s total liability to you for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the amount of fifty dollars ($50.00). The foregoing limitations will apply even if the above stated remedy fails of its essential purpose.